Professional Skill Development

X-Factor Solutions offers a series of workshops designed to provide development in numerous professional and personal skill areas.  These customizable workshops provide a special opportunity  to build new skills, brush up on skills that may have become outdated over time, and practice applying the skills in a safe, comfortable environment.

All of our skill development workshops allow participants to engage in small group discussions and practical application.

The workshops range from 2 hours to 2 days of on-site duration, but regularly include pre- and post-workshop evaluations via e-mail survey and often brief phone interviews.

A sampling of customized courses that we have developed for our clients include:

• Effective Communication
• Conflict Management & Negotiating
• Coaching/Motivating Employees
  
• Workplace Diversity & Inclusion
  
• Customer Service (Handling Complaints)
• Visioning & Goal setting
  
• Managing Difficult Employees
• Project & Program Management
  
• Speaking to the Public
• Multi-cultural Understanding
  
• Problem Solving (Problem and Solution Identification)
  
• Planning Efficient Agendas/Meetings
• Planning Organizational Needs
• Interviewing Prospective Employees
• Acing the Interview